Customer Service

Customer Service

We are here to listen! At Smart Serve, customer satisfaction is our top priority. Our customer service team is available to assist you with any inquiries or issues you may encounter while using the platform.

Ways to Reach Us:

1. Email Support: For technical assistance or general inquiries, please email us at:

  • Email: support@smart-serves.com

  • We commit to responding to all messages within a maximum of 2 business days.

2. Quick Contact Form: You can message us directly through the "Contact Us" form on our website, and one of our representatives will get back to you promptly.

3. Business Hours: Our team is available to serve you during the following times:

  • Sunday to Thursday.

  • From 9:00 AM to 5:00 PM (Cairo Time).

How Can We Assist You?

  • Help in regaining access to your account or dashboard.

  • Resolving issues related to adding or editing business listings.

  • Answering inquiries regarding subscription plans and upgrades.

  • Receiving suggestions and complaints to improve our service quality.

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